Catheter and Urology Catheter and Urology

Your Account

Creating an account with is easy and free. Registering with us allows you to take full advantage of our many benefits and services, plus, you must have an account to order from our Web site.

Creating an Account
You can access the Log In/Registration page by clicking the Your Account button at the top navigation bar on any page. To create a new account, click on the Setup Account Link at the top of the page and you will be asked to provide basic personal information, your e-mail address, and a password of your choosing. Your password must be 6 to 10 characters long, can include any combination of numbers and letters, and is sensitive to upper and lowercase letters.

Once you have created your account, you can update your billing and shipping information, check your order status, by clicking the Your Account button at the top navigation bar on any page.

Forgot Your Password?
If you forget your password, simply enter your e-mail address and click the "Click Here" link at the bottom of the Log In page. Your password will be sent to you via e-mail instantly.

Manage your Account Information
You can access your account information by clicking the Your Account button of the top navigation bar on any page. Your account information page includes several features that help you to store and manage all of your personal account information:

  • Billing Information - Change or update billing and shipping addresses, and accept or decline to receive e-mail from on product information and special promotions.
  • Shipping Information - Manage and store multiple shipping addresses to streamline your online shopping with
  • eSavings Program - Receive eSavings coupons, gift certificates, and next-purchase-credits for ordering.
  • Order Status/History -Track order status or view history of orders you have placed at our Web site.
  • Repeat Ordering - Create, edit, or delete repeat orders that automatically send you what you need, when you need it.
  • Insurance Filing Information for Reimbursements.

If you have any additional questions about your account information, please e-mail us at

Need Help? No problem! Our customer service specialists are available at 1-800-768-9182
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